Indonesia Moves Toward One Digital System: UNDP and DEN Signed Statement of Intent to Accelerate Digital Transformation

Jakarta, 7 July 2025 – As part of President Prabowo Subianto’s mandate to modernize public services and accelerate digital transformation for a unified national digital infrastructure, the National Economic Council (DEN) and the United Nations Development Programme (UNDP) Indonesia signed a Statement of Intent (SoI) to advance Indonesia’s digital transformation through the Digital Nusantara initiative today.

With over 200 million mobile internet users and a digital economy projected to reach USD 1945 billion in e-commerce alone by 2030, digital technology holds significant potential to accelerate Indonesia’s progress toward inclusive and sustainable development. However, the shift from fragmented digital platforms to a single, interoperable, secure, and scalable system requires significant technical, institutional, and cultural change.

At the core of Indonesia’s digital transformation is the use of Digital Public Infrastructure (DPI) approach, integrating digital identification, authentication protocols, and data exchange. DPI ensures that services like social protection, civic registration, and health services are seamlessly accessible, transparent, and responsive to people’s needs.

Mr. Luhut Binsar Pandjaitan, DEN’s Chairperson, welcomed the collaboration, noting “This initiative is about improving public service delivery through integration, efficiency, and providing tangible results for our people. With this unified digital system, we are cutting through bureaucracy and ensuring that government services, especially social assistance, reach the right people at the right time.”

Through this partnership, DEN and UNDP will work to finalize the social protection digital system, foster the greater awareness about the unified system, facilitate coordination across ministries, and expand to the next service DPI use-case, to simplify access to government services, enable data-driven policymaking, enhance accountability, and boost Indonesia’s revenue. UNDP will provide strategic advisory support, technical assistance from national and international experts, and leverage local expertise and knowledge.

“This partnership marks a crucial milestone,” said Mr. Norimasa Shimomura, UNDP Indonesia Resident Representative. “Digital transformation is not just about technology. It is about improving how public services reach people. We are proud to support DEN’s leadership through the Digital Nusantara initiative to unlock the full potential of digital public infrastructure for inclusive and accountable governance.”

“By building a secure and interoperable digital backbone, starting with social assistance, we are creating a more efficient and responsive government system. This integration allows services to be delivered faster, more accurately, and with greater accountability, supporting the President’s vision for a modern, inclusive, and resilient economy,” said Mr. Septian Hario Seto, DEN’s Executive Secretary.

While initial efforts focus on supporting the government in finalizing the unified social protection system, this approach could eventually be applied to other essential services — such as civil registration, health services, or a national payment platform. These efforts could pave the way for more accessible, reliable, and people-centered public services across the country.

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About UNDP
UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and the planet. Learn more at undp.org or follow at @UNDP.

About DEN
The National Economic Council of the Republic Indonesia (DEN) is a non-structural government body under and responsible to the President of the Republic of Indonesia. DEN is tasked with providing support and recommendations to the President in accelerating the implementation of strategic policies and priority programs in the economic sector.

Media Contacts
Nabilla Rahmani, Head of Communications UNDP Indonesia (Nabilla.rahmani@undp.org)